800+ reviews & rated 4.7 stars on Google

Reviews from drivers around Mansfield

The most reliable picture of what it feels like to walk into Clement Honda of Mansfield comes from people who have already done it. Below are unedited reviews from customers across Richland County. Some came in for a brand new Civic, some picked up a certified Pilot, and plenty pulled into the service drive for a Tuesday oil change and stuck around because the visit was painless.

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Neil Haynes
10/9/2026

It was an excellent experience, excellent customer service, everything was clear and I would highly recommend it. Coral

Diahann McIntyre
10/8/2026

Where do I start I am speechless. Awesome team and my salesman Eric Rosario was beyond amazing and patient and made the process feel seamless . I give the entire team 10 stars if I could !

Anna Cummings
10/8/2026

A bit confusing trying to find the entrance, but Lav was exceptional! I pulled to the wrong spot but they saw my confusion and helped me get where and what I needed! They were very clear when explaining everything and made sure to get an accurate time estimate before I left! Plus, the workers present made me feel welcome right away when I came back in, which can be hard to find at an auto shop! Will definitely come back with my dino bag to have Lav or their coworker help again in the future!

Tashika Sturkey
10/7/2026

Volodymyr was exceptional!! He understood my concerns and addressed them accordingly. He made sure that I got my car back from service in good time and whenever I reached out to him his response was swift. Very nice young man and I will continue to do service at Plaza Honda. Give him a raise!!

Stephaun Richards
10/7/2026

Volodymyr had A1 service. Checked in all day with me if Volodymyr is helping you’re good trust me.

AHARON BEHFAR
10/7/2026

They provide excellent service. My advisor Christopher D was by far one of the best I ever dealt with. Very caring , honest and passionate about what he does

Jane O'Brien
10/6/2026

Vol was very helpful* explained everything very clearly. We would like to work with him in the future.

Mattia Judd
10/5/2026

Antwaun was "EXCEPTIONALLY " He was very kind and considerate and knowledgeable. What can I say he was "OUTSTANDING " THANKS AGAIN FOR YOUR HELP!!!

Akeem
10/3/2026

Shana at Plaza Auto Service is amazing. She is patient, answers all questions and is great at what she does. My service was fast friendly and I will be definitely be coming back to see Shana specifically. Thank you Plaza for having great people.

Acilma Scantlebury
10/2/2026

Pash was excellent-helped with my car in service and purchasing my new car. If you want help go to Pash!

Dante A
10/2/2026

Shana provided amazing service, worked quick and got me my car all fixed up, highly recommend getting your taken care of from her !

Corinne Baptiste
10/1/2026

I worked with William and Zohaib. They were excellent. Both had great customer service and were extremely helpful.

Teresa Febus
9/30/2026

Shak was and has always been absolutely wonderful. I’ll be the first to admit, I am someone who doesn’t know much about cars or really how they work. I just know they drive. Any question I have, I reach out to Shak. He is always personable, kind and extremely knowledgeable. He is always so patient and I truly do appreciate that. His customer service is exemplary. I continue coming to this specific Honda Service because of his customer service. Shak, thank you so much!

Madeline F. Santiago
9/30/2026

From the time I walked in I felt seen and heard. I literally had stopped my car when Volodymyr was already there ready to assist me. He was honest about the amount of time each task would take, and made sure to visit me throughout the process to keep me abreast of developments. Awesome, friendly, and fast service! The best. Def will be back.

Jenifer & Keith Wong
9/30/2026

Volodymyr provided exceptional service! He was professional, knowledgeable, friendly, and made the entire experience smooth and stress-free. He took the time to explain everything clearly, kept us updated throughout the process, and made sure we were completely taken care of. It’s not always easy finding someone you can trust with your car, but we felt we were in great hands. Excellent customer service from start to finish. Highly recommend Volodymyr and the team at Honda Service!

Daminska Estime
9/30/2026

I will continue to say this. AK is the best! The service department is top-notch. He always a gets my car in quickly for any routine maintenance that I need. He always communicate clearly about what was needed. If you got there see AK.

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